Test Analyst Career Training Guide

Question: Simulation models allow the analyst to test possible changes in the variables used in the model.? Simulation models allow the analyst to test possible changes in the variables used in the model. TRUE OR FALSE??

Answer: True.

Question: I am a test analyst. i want to get into SAP is it easy to find a job for a start after SAP certification? I am interestd in joining ABAP course, but since i am working as a test analyst now i sometimes feel is it worth to jump into a new profession, but my interests lies in SAP. so could someone suggest if it is a good idea for me to join SAP and how hard or easy it is to find a job after the completion of the ABAP certification.

Answer: I think it's better to talk to the staff of SAP. They can help you better.

Question: What certification do i need to start a career as a tester/test analyst in IT industry?

Answer: None specifically. Testers often come from very different backgrounds. Of course, you should have familiarity with whatever you are trying to test. If you are testing Microsoft products, then there are Microsoft certifications. If you are testing Cisco products (or networks), then there are Cisco certifications. What you should have is an analytical mind and have organization and process oriented skills.

Question: Can a Test Analyst becomes an IT Auditor? Hi all currently I'm a test analyst contract staff to a foreign back, is it possbile for a test analyst to become an IT auditor. How shall I go about? thansk

Answer: YEs thats possible. You need to talk to people at work and ask how you make the transition. This is best done at a formal review where you explain what you want to do and explore options. Get these steps into your career development plan for the next year. It needs to be formal , dont be afraid to push for this , employers tend to like people who push. Try to sell it as an advantage to your company. Get me at www.teigncounselling.com

Question: What is the difference between a Software Test Engineer and Software Test Analyst ?

Answer: The Test Analyst make decision of what to do with the software. They analyze, study, create abstraction, design, research, and suggest what to do to make a certain software perform it's best than expected. While, the Test Engineer makes necessary programming and modification of the software. Debugs, repairs, and do certain upgrades to achieive its maximum performance. In short, the test engineer will be the one who will perform what the test analyst wants to do with the software. I hope this helps...

Question: How to study for the chartered financial analyst test?

Answer: Get study materials, take a review class and just do it.

Question: How do database analyst and programmers test the models that they have developed? can you offer an example?

Answer: By developing test scripts, and running those...in an independent environment...

Question: What is a test analyst? Is it a good job for a programmer? I went for a job as a programmer, but was offered a job as a test analyst. I think it involves writing unit tests for other people's code. I really hate testing. I've written unit tests, which aren't quite as bad, but only for my own code. I don't want to be a tester, but it's a company I really like. I'm wondering if there are any programmers out there who have worked as a test analyst - did you enjoy it? Hate it? Why? Also, is working as a test analyst for a short while good for your programming skills? On the one hand, you have to be quite anal, so it probably sharpens up your defensive coding skills, and I'm a pretty sloppy coder, so maybe that would be useful. But do you loose other skills while you're *just* writing small bit of code to test someone else's work?

Answer: Test analyst usually do right a program or test a program there self to make sure a program or file is secure. (Example: McAffee needs to know if there anti-virus is working so they get their analyst(virus writer) and have them send a virus to the program. If the virus is defected then the program works, if it doesnt, then you or others have to find out whats wrong) Hope I helped any, SEe YA

Question: test for business analyst position? I am going to recieve a test for a business analyst position. What kind of test do you think it will be? What questions would they ask? thanks

Answer: I think you will probably get two kinds of questions. One type will be theory questions, like "How do you evaluate a proposed capital expenditure project" (Answer: use discounted cash flow to bring all cash inflows and outflows to present value). The other type is likely to be short problems, like "A widget manufacturer sells widgets for $10 each. Unit variable cost is $6 and total fixed costs are $1 million. What is the breakeven point in units?" (Answer: $1 million/[$10-$6] = 250,000)

Question: I would like to be a Chartered Financial Analyst(CFA). What should I do if the company does not fund the test? It would benefit them have a CFA on their payroll. I want to take the CFA exam and be a CFA. Do you think a firm will pay for this? I also have a MS in Economics. I think a MS in Economics combined with a CFA designation would make me an invaluable asset to any firm.

Answer: You should self-pay. Although it is a great benefit when a company offers to pickup some or all of an employees education costs, don't miss the chance to test for the CFA because you are cheap!

Question: Business Analyst Test???? Plz answer it...? Business Analyst Test Please answer the following six questions and submit your response on the following day. The candidates with the best responses will be considered for this position and resumes will be evaluated in conjunction with this submission. 1.Construction departments, by their very nature tend to follow a top down hierarchy in their management approach. The leadership in this area is very strong and it can be challenging to enact change within this department. You need to deploy a new automated procurement process that will fundamentally change how this group processes orders and invoices. How would you approach the successful implementation of this project? 2.One of the departments in the company has very high demands on your time and there is no way to possibly accommodate all of their requests. Many of the requests do not make sense from a business point of view, but the group insists that the deliverable is required. How would you handle this group to maintain satisfaction levels? 3.Different condominium buildings sharing a common facility. An example of such a facility would be a recreation center. Each building can own a different percentage of the shared facility. The shared facility will have an operations budget and the database structure should store the history of the different budgets. a.Create a database diagram that will represent the above scenario b.Create a query and basic report layout that will show the history of the different budgets 4.Our major competitors have been creating large well appointed central décor centers to help encourage the sale of upgrades. Should Tridel create a décor center? 5.Please create a flow chart to represent the situation described below. You will not be tested on the format and methodology of the flow chart. The logic of the situation should be conveyed in a diagram. This logic will resolve a person’s contact address when they move into a building. If a person moves into their new home, then their contact address will become the address of the new home that they are moving in to. There are some exceptions. If the person is an investor, then they will not be moving into the home and their address will stay as their current address. Another situation occurs when it is not an investor, but the person purchasing the home is not moving in. For example, a parent purchasing a home for one of their children. In these cases, a flag will be set to indicate that the person is not moving into the home and their address will not change. Write a flow chart that will resolve a person’s contact address after they move in to their new home. 6.Calculate the amount that would be owing to the Vendor and Purchaser in the following transaction. The Purchaser bought a $200,000 condominium from the Vendor and moved into it on Jan 15, 2010. This price includes taxes, which can be ignored in this analysis. They took title of the unit on March 15, 2010 and are required to pay an occupancy fee of $1,000.00 per month in the time between occupancy and final ownership. This fee that is paid prior to ownership (final closing) is an amount that is paid to the Vendor to cover financing costs, taxes, and monthly maintenance fees until the Purchaser can take title or ownership of the unit. The Purchaser has given the vendor cheques to cover these fees up to the beginning of March. The vendor has already paid the property taxes for the full year at 1.25% of the value of the condo. The Purchaser paid a $40,000.00 deposit on Sept 12, 2009 and the Vendor is required to pay interest on the deposit money up until the Purchaser moves into their home. The interest rate for 2009 is 5% and the rate for 2010 is 6%. (Use simple interest calculations.)

Answer: I got a better Idea, Start taking class notes and learn to do it your self.... Asking ppl to do you assignments for you is wrong on so many levels..

Question: I got a call for a 2nd interview and they said that I have to take a programmer analyst test? What's the test? They also said that this is not language specific. Jsut a general idea to see if we the candidates have the ability to be trained quick.

Answer: I've been in IT for 16 years. I've had a couple of tests during interviews. It could really be anything because there is no standard 'programmer analyst' test. If you're applying for more of a development position (i.e. VB.Net, Java, etc.), then I would expect the test to be targeted to the specific language they use. I hope this helps. Scott....

Question: Questions about a semen analyst test...? My hubby and I have been TTC for almost 4 years. He recently went for a semen test and today they called and gave us the results that we need to go see a Urologist that his test came back abnormal. I just wanted to know if there is anything that could maybe affect the test and the results? We had to take the sample within one hour and we did we didn't have sex for 48 hrs like stated. So I was just wondering if there is any other kind of errors that could maybe happen. Thanks guys.

Answer: I think I may have answered your other question, but if you went in specifically for an analysis, and they have said results are abnormal, most likely there is an issue with his sperm. It may be the count, mobility, etc. My husbands SA had a low count and 60% of what he had were not normal. I was devastated, at work, crying-a mess. But, it is much easier to deal with male issues than female. You can do an IUI, they will "wash" his sperm and take out the good ones and then implant them right next to the egg to fertilize. Even with my husbands issues, this worked for us the first round. We had been trying for 3 years. Try to relax. It's good that you have some answers. They can be fixed. Hope this helps and hope you can try not to worry. I am someone who knows exactly where you are coming from here. Good Luck

Question: CFA (chartered financial analyst) test preparation? Do people prepare for the CFA the exams using only the study guides (e.g. Schweser Study Notes and Practice Exams), or are these only supposed to supplement the CFA brand text books?

Answer: Use the curriculum, then Schweser notes to zoom in on the details. Give yourself 250 hours to read over the stuff and grasp the concept. Then, about 6 weeks before the test, you will need to do A BUNCH of practice questions (probably 2000 or so) and take a few full length mock exams (I recommend 3~5 at least). It used to be the Schweser was a one stop shop, but i think CFAi has made their exam the "anti-schweser" tests in the past few years

Question: Test Script writing for Business Analyst? I am a BA and am being asked to write a test script. I always thought test scripts were written by QA's. Where can I read on Test Script writing? Client is saying they don't want it to be very technical.

Answer: May be you can contact a testing expert at website like http://definitivelab.com/ .

Question: Whts the best course to opt in IT field ? I have around 2 years exp. as Test Analyst in sydney. Replly asap !?

Answer: Since you have been in testing for quite a while now, I would recommend you to go for SIEBEL or SAP. It has tremendous market as of now.

Question: Whts the best course to opt in IT field ? I have around 2 years exp. as Test Analyst in sydney. Reply asap !?

Answer: Hi, I m not getting ur requirements. Do u want to go with testing itself or do u want to change ur domain? Plz let me know this so that i can suggest u. If u want some more info directly mail me.

Question: Urgent: What about and how to test Chloramphenical(chemistry)? Please tell me about the testing and analyst of Chloramphenical in specific. I need it urgently. Thanks a lot!

Answer: DescriptionReturn to top Chloramphenicol (klor-am-FEN-i-kole) belongs to the family of medicines called antibiotics. Chloramphenicol otic drops are used to treat infections of the ear canal. This medicine may be used alone or with other medicines that are taken by mouth for ear canal infections. Chloramphenicol is available only with your doctor's prescription, in the following dosage form:

Question: I am being interviewed for a financial analyst position. I will take a math test--how should I prepare?

Answer: know the type of math that the role requires. For instance, basic finance requries basic algebra. For bond finance, know ratios, decimals, fractions, etc. Goggle your question

Question: how can get practise or get an idea of "staff service analyst " test conducted by the state of california ,

Answer: Ask Arnold

Question: Lie detector test, Judge, Jury, Analyst, Psychologist...? Should any of the above have a final say to convict a person of doing something that is not 100% proven or evident? Dr.Phil had a 3-episode special that involved lies and detector testing. It's been making me question whether or not results of a machines or opinions of fellow human beings should ever be considered, when it could potentially ruin innocent lives. What do you think?

Answer: I don't think the lie detector test is that reliable. It could seriously fluctuate at times when the person is telling the truth, and probably do nothing when they're lying... all b/c it's based on the body response. I'd say a "professional" can have the last word on the defendants behavior. Psychologists can be reliable and seriously determine someones actions and behavior and possible future predictions based on facts and what they see and hear.

Question: Provide 5 examples of tools Database Analyst and Programmers can use to build and test the models.? Mention the benefits of testing data models.

Answer: tsk..tsk...tsk...do you own homework. Pay more attention in the class and this stuff is pretty simple. FYI, google knows all.

Question: How will be the growth of an automation test engineer in IBM kind of companies? Hi.... I plan to chose automation testing field. Can any one tell me how good my plan is. because most of my friends ask me to don't select that. But I wanna go as Business Analyst. So If I select Automation testing, is there any possibility to change as Business Analyst in the same company after a couple of years

Answer: As a passer of IBM Certification, own the skills for you is a good thing. In the world, you must own many more tech. skills. But the job you want. You must have the Certifcation, it's my experice. I don't have any basic for the IBM Certification, but thank for the Ourexam IBM Exam material help me!

Question: Has anyone ever consulted with a dream analyst? I took a test online and it stated I should consultant with a dream analyst to learn more about my dreams and feelings...is this hogwash or what?

Answer: I guess if they reccomended you someone it might be a scam. There are many books about dreams, I would recomend you bought one, but not the ones that have specific meanings about things cause I think every object and action is different for everyone. good luck

Question: In order to become a 35f or 35m would I have to take a lie detector test? I'm planing on choosing either intelligence analyst or human intelligence collector and I know you have to get a secret and top secret clearance so I was curious as to if I would have to take a lie detector test? The only thing I have to hide is I smoked weed in high school...would that disqualify me? It wouldn't be logical or ethical but the weed laws aren't anyways. I haven't smoked in a while and I'm clean and have no intention of doing so.

Answer: I'm going through my Top Secret Security clearance investigation process right now. Its nerve racking man, the last thing you want is to have to worry constantly about whether or not this guy is going to find out if you lied about not having done any drugs. The investigator is going to ask everyone he speaks to whether or not you smoked weed. Can you trust your friends with that? If you get caught lying on the application then you could (but probably wont) serve up to five years in prison. Also if you are up front with him about it and you really didnt smoke weed more than a few times then you will probably be okay. He will talk to your friends and try to find out how much you actually smoked. But a couple of times in high school... you would probably be okay. I say tell him and hope for the best. But either way, your not going to have to take a lie detector test... I've never heard of that actually happening. By the way, go 35m its awesome.

Question: What topics are covered on the UBS employee entrance test for investment bankers? The test is most likely for a 3rd year analyst role in Asia.

Answer: Most likely you'll need a deep understanding of financial modeling on excel, a broad understanding of finance, capital structures of corporations, security laws and regulations(you will have to become series 7 licensed if you plan on working in the u.s. or listing securities in the u.s.). Good luck.

Question: What is diff. between Software QA analyst & Software Testing analyst? diff. between Software QA analyst & Software Testing analyst in terms of their job profile & valuation (market demand). also, which is more challenging?

Answer: Quality Assurance is a part of acceptance testing, usually, testing functions from the perspective of the user. Software Testing is trying to break the code itself, not how it interacts with a user.

Question: My work is so boring that I feel like jumping out the window HELP? I work as a test analyst and my job is getting so boring day by day, week by week errrrrrg . I am only stuck with this job because of recession and the PAY DAY LOL. At my office today everyone is so dead I feel like jumping out of the window? What shall I do?

Answer: Please be very, very grateful that you do have a job at the moment - even if it is boring. Thousands (millions even) haven't and are facing losing their homes. Yoru comment is likely to upset many I'm afraid who would much rather have a boring job than no job. Think of all the lovely things you can still afford to buy that others can't. Value that financial freedom. If you're really that bored check out the new series on Virgin1 about how to liven up a day at the office! Or you could start on a life ambition - have you a novel inside you that you want to write? If so start plotting it and maybe even start writing it. Dream of that dream holiday you've always wanted - you can start saving and planning it... Or else of course you could just get to be a world class expert at online chess, solitaire or 2nd life!

Question: In testing hypothesis how does an analyst know the appropriate level of significance?

Answer: there is no set rule for setting the significance level of a test. It is up to the analyst or the company they work for. the best case is to look at the power and significance of the test and find a testing level to maximize the power of the test while having a low significance level.

Question: What does t take to become a financial analyst? I have a 4yrs degree in management from a non american university. I worked in retail and I just got a job in a credit union as a teller. I'm also intending to take some tests and try to prepare an MBA hopefully in finance. I want gto become a financial analyst, which experience do I need, which departement should I work for or which classes should I take to help me reach my goal. any advice is appreciated thnks

Answer: You can either get your MBA in finance or go a 2nd bachelors in finance. If you can, its better to get the MBA and it will probably take about the same amount of time as going after a 2nd bachelors. After getting i think 3 years of experience and a finance degree, then you should go after your CFA or CFP. Also look into taking the series test. More info below.

Question: I am about to take my ASVAB test for the Army National Guard? What score do I need to be able to get 98C - SIGNALS INTELLIGENCE ANALYST. I really want to work in Millitary Intelligence.

Answer: First, 98C doesn't exist anymore, and if your recruiter is trying to get you to join for 98C, he doesn't know what he is talking about. It is now called 35N. You need an AFQT score of about 65 or so for this job. It is hard to give you an exact number because the AFQT score doesn't translate directly to the scores that jobs are based on. 35N requires a 101 ST (Skilled Technical) score. You should also talk to the Army Reserve about this, they have 35N as well.

Question: Statistics : matched paired test or Independent test? Two analysts,supposedly of identical abilities, each measure the parts per million of a certain type of chemical impurity in lake water. It is claimed that analyst 1 tends to give lower readings than analyst 2. To test this theory, each of nine water samples from area lakes is divided in half and then analyzed by both analysts separately. Is there evidence to indicate that analyst 1 reads lower on the average than analyst 2? So is this test a matched paired test or Independent test?

Answer: This test is an independent test. The readings produced by one analyst are NOT treated to produce the readings of the other analyst. Instead, the readings are generated independently.

Question: Expalining failure of a working test period to prospective employers? Currently I have a state job as an analyst for the Governor's budget office. The position is a trainee position where if you pass, you get the job, and if you fail, then you don't. As it turns out, they are very selective and are primarily judging new employees based on how well they fit into the team. Well, I'm not "fitting" all too well, and it looks like they're not going to continue me. I'm afraid future employers are going to look at this as if I were fired, and assume the worst no matter how I try to explain it. It's a very prestigious and competitive position, so a lot of people end up washing out. How would you explain this in a job interview?

Answer: Say something like it was a temporary position that ran its course.

Question: Can anyone suggest a good website for finding a full time job in New Zealand? I'm already using www.seek.co.nz and www.search4jobs.co.nz I am looking for a job either as a Test Analyst or using Geographic Information Systems (GIS) such as Esri Arcgis. Has anyone got any suggestions?

Answer: www.trademe.co.nz

Question: What are the recommended books for CFA? Hi there, I'm interested in taking Chartered Financial Analyst test, but don't know which books to read. I have Schwezer notes, but I don't think that they are enough for getting a good score. So, can anyone give me the list of required readings for Level 1 for now? Thanx in advance.

Answer: Check out at following: http://www.nextag.com/cfa-books/search-html

Question: do u like to test ur brainpower? do u took any exams or online test to find out ur IQ? maybe mensa test, etc....do u analyst ur marks? i like to test my IQ and EQ...i found out that im becoming worse now...i believe intelligence can decrease due to few factors....what actually contribute to kelembapan otak manusia?

Answer: YAM.

Question: What do you think are the most probably questions/tests for an IT analyst?

Answer: the development of IT field in established areas and the establishment of it in non developed areas.

Question: Anyone know of a stock picking service similar to VectorVest where you can use/test different systems? I used Vector Vest about 3 or 4 years ago with good results. I later got involved with options and quit using it. I am thinking of trying it again and wonder if there is any other similar computer system that lets you check past stock performance and has built-in or user created systems you can back test different methods of picking stocks. I am aware some call VectorVest a scam and others say it gives results you can get for free and others say its no good. Maybe I was lucky in my use of it, but my results were profitable. That was some time ago so I am curious about the present and anyone else's experience with it or another computer based system with lots of flexibility in choosing stocks and being able to back test their results. I am aware back testing has flaws and does not predict future performance. However since most analysts results don't seem reliable, possibly an impartial computer set of selections may be just as good. That was my original reason for using VectorVest.

Answer: Vector Vest, MetaStock, FastTrack, and other popular trading software all suffer at the hands of users who over optimize their results. The more complex and the more often you tweak a trading system, the more likely that you fit that system to a trading history which is unlikely to continue. In 1999 FastTrack addressed that issue by withdrawing support for user promoted optimized trading systems, offering, instead, simple basic strategies that are effective broadly. I am not sure what the other popular products have done to curb abuses.

Question: How do I choose a major for college? I took the ASVAB test and got the results. for Computer Systems Analyst Computer Support Specialist Database Administrator. Compensation and benifits, and job analyst Financial Analyst The test says that I would do very well, in these majors. What skills do i neeed to be in the video game design field? I wanted to be in this field, can i choose it because I want to?Or do you need the prior skills? Can I choose computer systems analyst, even though i dont kno anything about computers?

Answer: To be good in the video game design field you need desire and imagination. You can be whatever you want to be as long as you are willing to work for it. However, I wish you would re-consider your desire to be a witch. Peace and God bless.

Question: Obama's Fundraising Spree Costs Taxpayers $2M, Analyst Estimates. Aren't you just fed up w/ this guy? http://www.foxnews.com/politics/2010/08/19/obamas-fundraising-spree-costs-taxpayers-m-analyst-says/?test=latestnews

Answer: More than fed up. The constant vacations are bothering me too. I can't wait til he's gone.

Question: North Korea to test new ICBM that can reach West Coast of United States? Defense analysts say North Korea's new ballistic missiles can hit Hawaii, Alaska and perhaps part of the U.S. Pacific coast. How should US counter this new threat?

Answer: Counter what threat exactly? I don't see why you loose your head the first sight that someone has the potential to hit us. An current America Vs N.Korea war would last probably two days. China wouldn't back them, because it's no longer the cold war. There's practically no one who would rally to their aid, other than NGOs designed to aid innocent civilians. America should shrug it off and think nothing of it. As long as they don't sell their weapons to terrorists I think we'll be okay. Plus most terrorist sects hate communism more than they hate us because before they started fighting us they were fighting communists in the 70's, and 80's.

Question: Royal Air Force Intelligence Analyst revision advice? Ive completed a few steps to join the royal air force as an intelligence analyst. I have passed my aptitude test, medical, interview and pre- joining fitness test. For the role that I could be doing, they will be testing my understanding of maths. Does anyone know in detail what I could be tested on for this role in depth? any resources that I could use to help me prepare myself for these tests? Any help be appreciated. Simon

Answer: The information is on the RAF website. It seems to be along the lines of KS3/4 maths so assuming you have a GCSE in the subject it should be no more challenging than that. They do have an area of the website that teacher's can use in school (it includes an aptitude test) so here is the link to the maths area: http://www.target.raf.mod.uk/Students/previous/resources.html Additionally, here is a link to a website where someone asks a similar question to yours. Perhaps the answer is among them? http://www.pprune.org/archive/index.php/t-48041.html

Question: I'm searching for an internship or short contract in South Korea in Information Technology? Preferably in a Junior Business Analyst role, or either in a Test Analyst capability. I have an MBA (with Strategic IT) from a reputed university in Australia, and have Australian IT experience. Are there opportunities in South Korea for such work, and if yes, can anyone give me some pointers on how to go about it? I do not know any Korean though. Thanks in advance!

Answer: Im sure there is . I know AT&T is hiring in Albania for that kind of work , Only thing is you have to be able to work in that country prior to being hired . Try Monster.com Good Luck

Question: What can you tell me about DNA testing that was found at a crime scene? I'm looking for special equipment used, requirements to become a DNA analyst, how to test the DNA, etc etc...

Answer: You will have to go to college and learn how to become a laboratory technician. Samples of blood, hair, body fluids or tissues go to laboratories for analysis. The course is 2-3 years long I believe. There would probably be extra training after that to do the DNA stuff. Check with your local colleges or universities.

Question: An important measure of the risk associated with a stock is the standard deviation or variance of the stock’s An important measure of the risk associated with a stock is the standard deviation or variance of the stock’s price movements. A financial analyst wants to test the one-tailed hypothesis that stock A has a greater risk (larger variance of price) than stock B. A random sample of 25 daily prices of stock A gives s2a =6.52, and a random sample of 22 daily prices of stock B gives a sample variance of s2b=3.47. Carry out the test at a =0.01.

Answer: Your null hypothesis is: Ho:var(A)>var(B) To test it you need to use the F-distribution The decision rule is reject Ho if s^2B/s^2A>F(nB-1,nA-1,a) So the solution is 3.47/6.52=0.532 and from the F-distribution table you find F(21,24,.01)= 2.72 As 0.532>2.72 you can not reject the null hupothesis, therefore stock A is more risky than stock B.

Question: How bad is the economy in Los Angeles Area? Have bachelors in Information Systems, minor in Business, Masters in CIS and 4 years post-baccalaureate work experience. Past positions included jr. test engineer, Quality Assurance Analyst and jr. software developer. I have been laid off form work about 3 months ago (along with 4 other VPs and 3 other non-VPs) and haven’t found a position suitable or even contract work. Currently unemployment is near 12% in the county. When (if) will it get better?

Answer: its really bad me and my family are moving to Nevada because in LA alot of people are getting laid off lots of people on the street asking for money and a apartment in LA is the same price to rent a house in Nevada you should move there plus tax has gone up to 9.87%!!!!!! LA is the one of the worst places to live in right now.

Question: to get job as qa analyst(on testing tools)what to study?

Answer: Several topics to research: White/Black box testing. Performance testing. Regression testing. Use case scenarios/testing. Product defect lifecycle. Issue/problem management and tracking. Some industry standard QA tools to consider....SQA Robot, Mercury Interactive (WinRunner), Silk. Most QA technicians need a solid understanding of the development and issue management lifecycles as well as a decent amount of scripting knowledge.