Technical Support Specialist Career Training Guide

Question: I'm deaf and I'm worried about college!? I'll give you a little background... I wear two hearing aids and I get supported by a deaf specialist ( who would take the time to explain things if I don't understand.) In college I'll be studying Software Development (Which is the process of making up programs) I've copied and pasted it =) --------------------------------------… Computing Software Development HND The first year of this course will give you an excellent grounding in various areas of Computing including Technical Support and Software Development. This in turn gives you advancement into second year, specialising in Software Development. You will have the opportunity to study with professional materials as part of this course, preparing you for exams from Microsoft, CompTIA and Oracle. This can lead to attainment of highly sought after professional qualifications, at a minimal cost to you. Year 1 of this course contains an exam for which you will get a grade (A, B or C). You will also obtain a grade for a graded project in year 2 of the course. These grades can be used by universities to help select candidates. Entry Requirements 1 Higher, relevant NQ. Work related skills will also be considered Further Study/Employment Year 3 of degree courses at Glasgow Caledonian or West of Scotland universities. Year 2 at other universities. --------------------------------------… I guess my main question is, What will be there for support? Pease out Jake

Answer: Right lemoncake, whatcha need to do you see is, FIGHT! Not literally of course, but with your council to get proper support, the dynamics in college are a lot different from the school classroom. would you be getting a notetaker, and interpreter(maybe not yet... lol) or another deaf specialist? If you can find an email address you could ask the college what they can provide u with. It depends how good the college and the council in your area is ^.^

Question: McAfee Alert: "Buffer Overflow at Dllhost.exe". I believe I have W32/Nachi.worm? HELP? I have recently downloaded an AVI file and ever since I got the file downloaded and attempted to open it McAfee alerted me with "Buffer Overflow" and now everytime I turn on my computer McAfee alerts me with the error "Buffer Overflow, Location: C:/Windows/System32/Dllhost.exe". Now I have gone to McAfee W32/Nachi.worm Virus Profile and all the characteristics that my computer is experiencing except the endless reboot phases which I'm sure will come after time. I have tried a supplied program from McAfee's website called Stinger to dectect the virus on my hard drive and it found nothing. Later, I then spoke with a McAfee Technical Support Specialist to find out more and he said that my computer is in fact infected and they would put me through to their virus removal team and they would charge me $89.99 to remove the virus and if no infections were found they would refund my money, basically I am trying to find a way to repair my computer without having to pay any money, I do believe I have the knowledege to fix this properly. McAfee has a Removal Instructions "By Hand" tutorial and they list a MS03-039 patch that I cannot find with the link that the provide so I have searched it on Microsofts website and they are giving me results for computers running on Windows NT 4.0 to Windows Server 2003 and I am currently running on Windows Vista Home Basic SP2. Please help me figure out how to remove this virus/worm. I have tried both McAfee "Quick Scan" and "Full Scan" on my system and it has not found any threats or virus' on my computer. Please HELP.

Answer: Hi,sk8rtyler There are 3 step to repair dllhost.exe error My friend had the same problem with you. I am sure your computer has registry problems.It is very easy to repair dllhost.exe error. you just need 3 steps: 1: Download a registry cleaner and install it. 2: Open the registry cleaner and scan you computer for free. 3: Click fix button and you done. Download the top dllhost.exe error repair tool here:http://www.RepairErrorSoon.com/ttfix-dllhost.exe_error-zz0001

Question: Can someone correct my cover letter please? To whom It my concern: In response to your advertisement for Computer Information Technologist student recruitement, I would like to submit my resume for your attention in application for this position. I believe my training, experience, communication skills, customer service,dependibility ,team work and proven ability as a technical support specialist will allow me to significantly contribute to your company's IT division. In reviewing the attached resume, you will note that I have acquired valuable experience in all facets of troubleshooting, installations, and maintenance for various desktop operations, hardware, software and networks. I feel that I can bring my expertise and value to your company and through implementation of my technical, logical and analytical skills, make your company increasingly more competitive. I would be most grateful if you would consider me for a job opportunity within your valued agency. I’m very eager to become part of your winning team, In order to acquire the background necessary for a future career in Information Technology. Thank you for your consideration. I look forward to hearing from you soon. I can be reached at:xxxxxxxx-xxxxxx Sincerely, since is governement agency i'm applying to, would like to change the following to something else : is a leader in a crowded and competitive industry.

Answer: Too wordy. I stopped reading after the first paragraph. Dear Hiring Manager, I would like to submit my resume for the Computer Information Technologist position. Through my studies and work history, I have experience in troubleshooting, installation, and maintenance of hardware, software, and network systems. I have strong analytical, problem-solving, and customer service skills enabling me to provide client support that goes beyond the technological issues. I am a hard worker and am eager to learn. (name of company) is a leader in a crowded and competitive industry. I know that my skills and passion will be a good fit with the company, resulting in a successful future for us both. Thank you for your consideration. I look forward to discussing my qualifications with you. I can be reached at --------- Sincerely.

Question: I Need Help Getting Started of Becoming a Licensed Computer Technician.? I want to be a computer technician that builds computers,upgrades,replace hardware parts, removes viruses, and sets up networks. Could someone tell me what degrees I would require. What Schools I could possibly going to. What is my major going to be. Is there any internship programs (AYES for Automotive)? What is my jobs "Technical Name". Computer Technician can fall between Computer Support Specialist or Computer Analyst. Will I need computer information systems, Computer Science, or Computer Information Systems or do I need all 3? What certificates do I need? IE A+ Certifiate. Please and thank you.

Answer: For general career info: http://www.bls.gov/oco and can search 'computer software engineers' (may, at least, need bachelor's degree that includes calculus), 'computer scientists', 'computer, automated teller and office machine repairers' or such. With regard to computer repair tech programs or with any trade, please forgo those private $$ tech schools and consider the more affordable county vo-tech school, community college (or traditional university) as long as the program is accredited within the industry. For US colleges: http://www.utexas.edu/world/univ

Question: Where to get Java Certification ? I am working as Technical Support Specialist at Westborough. I have Master's degree in Electronics and Computer Science, and have 3 years of experience in Embedded Systems Development. On the scale of 5 I would rate myself 3 in Java application development, however I need some kind of Certifications which will help me become a pro level Java Developer. Online certifications only, please !

Answer: Certifications do not make you a "pro level" anything (n most cases). I've been in the IT business for more than 16 years. Over that time, I have held two certs: Windows NT MCSE (my job paid for) and CompTIA Security+ (job paid, and a requirement at my current contact assignment). I have interviewed people with all kinds of certification alphabet soup behind their names, and they frequently didn't know crap. The reason: they had little or no working, hand-on experience. Being test-smart is one thing; being able to actually do something is altogether different. Frankly, were I hiring a java developer, and it was between you with three years experience, and some kid right out of school who sat in a classroom, did some programming assignments and pencil-whipped a Java cert, you're the one I'd lean to. You may think you're a 3...compared to the other scenario, you're probably closer to a 10. And online certs aren't worth that much, either, prestige-wise, because *any* idiot could do it...or have someone do it for them, right? My only exception to this would be CISSP and the Cisco and Red Hat certs, because they require actual hand-on or working experience (the CISSP requires a working mentor who vouches for your work, too). Here's how to get better: write more code. Write better code. Make yourself a 5. You're already almost there. When the time comes to change jobs, you'll be able to say you can do it, because you already have.

Question: easy 10 points!! - can you help me put this in a better proffesional term? I'm updating my resume. These are my bullet points, but I'm having problems putting them in proffesional terms. • Lead a Customer Service team of 5 • Create outgoing email script response • Answer Customer Service Inquiries • Escalation Specialist • Answer Email/Web Forms • Voice Mail Call Back • Technical Support • Reset Machines • Monitor out going email responses to customer questions • Train New Hires

Answer: I've learned that in a job hunt game, you would want to be mysterious in an intriguing way. Hiring managers commonly have so many resumes piling up for whatever openings that they likely won't have enough patience or willingness to thoroughly read through every single one. The types that does stand out or catch their eyes enough to even consider interviewing you are the ones that are short and sweet and not too specific or detailed. Your best bet would be to list accomplishments/responsibilities that you consider most significant/important and/or make it general. You can always elaborate or get more specific with the rest in the interview about your day-to-day duties. Probably for example with those points, I'd list them like this if I were you: • Performed customer service and technical support • Trained/supervised new hires I think they may look a little too vague to catch an eye, but I hope this gives you some idea. Also, don't exaggerate too far from what you actually do/accomplish. My mentor from my last internship mentioned the worst interview she ever done was with a candidate who mentioned in his resume that he started and ran a business on his own during college but studdered in the interview and admitted he actually managed instead at his family business. Hope this helps. Good luck!

Question: Confused Film/Video college graduate with no career...what to do? OK..so in a few months I'll have my Bachelor's of Science from a decently respected four-year college here in Maryland. I enjoy making films/videos with a passion...and I consider myself very good at editing, possibly writing a short film/video/commercial. I have received many accolades for my work at school and I even submitted one to the Maryland Film Festival as I think it stands a shot to be viewed; it's a documentary about homelessness in Baltimore city, very powerful stuff...That being said, I'm 23 and the parents are getting pretty antsy that I get a job now, so I can only imagine how they'll be after I graduate. I definitely don't want to do the whole Best Buy associate thing, been there done that. No retail or anything like that as I'd go crazy. My, technically "double major" is Computer Information Systems with a Networking focus and I worked at Social Security headquarters for a year as an IT Specialist and was also very good at my job...but I realized sitting at a desk working on PC's wasn't for me, it was just mind-numbing bureaucratic work. So I gave up a lifetime of job security and a great pension to preserve my sanity. My question is...what can I do now? Are there any careers in film/video (freelancing, working for production company, shooting weddings?) where I can save up for a little bit and then be self-sufficient to get my parents off my back, perhaps move out on my own? A lot of the guys I go to school with are already doing stuff like they were electricians on the set of 'The Wire' here in Baltimore. They're starting their careers by being gaffers, grips, best boys..film stock loaders. All those technical positions. I really don't know how to do any of that...all I know is how to write films/videos and shoot them and edit them, that's all I know. Are there jobs for me or do I have to look in another direction when I graduate with my 3.2 GPA in film/video? So many people are going to community colleges to learn a new craft after graduation. Other people are going to like law school...or to get their MFA in film (which really doesn't help you get hired, I've been told). Everyone's giving me so much advice about going to grad school or forgetting about this film business and going to work as an IT guy at some office, just doing films/videos in my spare time. But it's my passion...I want to tell stories, move people, I can't do that fixing some PC at some office. So what do I do? Does the world need anymore lawyers, I'm tired of studying and I know that it's a very demanding 3 years of law school...Should I go to the community college and get a certificate in something like criminal justice so that I can be a legal assistant or something, at least that's more fun than computers. Maybe I could be like a multimedia teacher at high school if I get certified...? Honestly guys, I really don't care what I do. Whether it's being a Forest Park Administrator, being one of those Special-ed teachers at my old high school, whatever!! I'm just trying to get my parents off my back and earn some money, somehow, be it through film or some other career. Do you guys have any advice on something like that? Where I can be around people, social, not behind a desk...Be creative and express myself both verbally and through written word. Maybe I could start my own business and show old ladies how to set up their computer...people like me and I'm a nice guy. Would that work? I'm just trying to get my parents off my back...cuz they've been supporting me, paying thousands of dollars for college these last 5 years, and I just have to move out and get on with my life!!! I beg you guys, please help!!!

Answer: I feel your pain. I left uni with a degree in media, but no experience whatsoever. I wanted to be a writer or journalist, but its a tough industry to crack. I had to get a sh!tty, soul-destroying desk job for three years until I finally had a break and found a job with a magazine in the middle east. Now, I have a few years of experience, and my career is on track, but you just have to have that initial break. You've picked a bloody hard career in film making, but it just means you're going to have to work all the more to make it. And I mean you are going to have to work like hell to make it, and even then it's not guaranteed. You are probably going to have to find a desk job after you finish college, just to pay the bills until you find something you want to do. If you really can't face that, then be a wedding cameraman, or events etc. Get your own equipment, put an ad in the local paper, and start your own website. Anything to scratch a living. However, to make it properly, then you're just gonna have to make your own stuff, and get it out there until someone gives you a break. If you look at the best amateur videos on the internet, these people all got a break because they were so popular. Look at Jon Lajoie, or Barats and Beretta, or Lisa Nova. They made short movie after movie after movie, putting them on YouTube and their own websites until people began to take notice. Also, you need to enter each and every film making competition there is. All this stuff is going to have to be done in your spare time, so you can wave goodbye to a life for the next couple of years. That's the price of doing what you love. In life, the things that most people love to do are by default the things that are hardest to get into, because everyone wants to do it! So keep the f**k at it, always go the extra mile to up your game, never give up, and good luck!

Question: need some big help please!? . The computer systems design and related services industry is the 8th ____________ industry according to the Bureau of Labor Statistics. A. highest paying B. largest C. fastest growing D. most important 2. Occupations in the IT industry make up _________ of the 50 top in-demand occupations according to Bureau of Labor Statistics projected data from 2006 to 2016. A. five B. seven C. ten D. nineteen 3. Which of the following IT occupations is one of the 50 top in-demand occupations according to Bureau of Labor Statistics projected data from 2006 to 2016? A. Computer Systems Analyst B. Documentation Specialists C. Network Systems Technicians D. Web Site Administrators 4. Of the seven IT occupations in the 50 top in-demand occupations, which occupation has the lowest average wage? A. Computer and Information Systems Managers B. Computer Systems Analysts C. Computer Support Specialists D. Computer Software Engineers, Applications 5. To receive a professional certificate, a person must __________________ to assure that an individual has the knowledge and skills to earn the certificate. A. receive a college degree B. pass a series of tests C. pass a pretest D. work for one year 6. Which of the following positions, according to the U.S. Bureau of Labor Statistics, will have the highest projected job growth? A. Computer Software Engineers, Systems Software B. Network Systems and Data Communications Analysts C. Computer Support Specialists D. Network and Computer Systems Administrators 7. The computer systems design and related services industry has an annual growth rate of _______. A. 1.5% B. 3.3% C. 3.7% D. 5.5% 8. There are numerous certificate programs designed by all of the following companies EXCEPT: A. Microsoft® B. Dell™ C. Cisco™ D. CompTIA® 9. According to the Information Technology Association of America, ______ of all IT workers are in IT companies. A. 92% B. 8% C. 87% D. 13% 10. Based on U.S. Bureau of Labor Statistics, which of the following IT careers would likely have the most job openings at any given time? A. Computer Software Engineers, Applications B. Network Systems and Data Communications Analysts C. Network and Computer Systems Administrators D. Computer and Information Systems Managers 11. All of the following are examples of a computer design and production career EXCEPT: A. computer scientist B. multimedia developer C. programmer D. network systems administrator 12. The job of a ____________ requires understanding of complex theories and the ability to apply those in developing new technology. A. computer scientist B. multimedia developer C. programmer D. network systems administrator 13. _____________ are commonly used to develop Web site interactivity, searches, and data mining. A. Programmers B. Multimedia developers C. Web designers D. Webmasters 14. The technical support specialist is an example of the ________________ category of IT careers. A. end-user support B. design C. production D. management 15. A common certification for computer training specialists is the _______________. A. Microsoft® Certified Solution Developer B. Macromedia® Certified Professional C. Microsoft® Office Specialist D. Certified Internet Webmaster 16. Which position requires the ability to solve technical problems, with a pay range of $27,000 to $48,000 per year? A. Documentation and Online Help System Designer B. Computer Sales Professional C. Computer Training Specialist D. Technical Support Specialist 17. A common certification for hardware technicians is the _______________. A. Novell Certified Service Technician B. CompTIA A+ Service Technician C. Microsoft Service Specialist D. Certified Repair and Service Provider 18. According to information from U.S. Bureau of Labor Statistics, the pay range for most programmers is _______________. A. $49,000 to $85,000 per year B. $30,000 to $54,000 per year C. $55,000 to $125,000 per year D. $58,000 to $94,000 per year 19. Multimedia developers are most likely to have which of the following certifications? A. Microsoft® Certified Systems Administrator B. Microsoft® Certified Solution Developer C. Certified Lotus Professional-Collaborative Solutions Application Developer D. Macromedia® Certified Professional 20. Most people in which of the following positions have earned advance college degrees in computer science? A. Chief Information Officers B. network systems administrators C. computer scientists D. Web site developers 21. Which of the following positions manages all network infrastructures for a business? A. data communications manager B. Chief Information Officer C. network sy

Answer: This is not HELP, this is CHEATING. If you wish HELP, post your answers and we can then HELP you by correcting your work.

Question: is a technical support specialist a skill in australia? im a technical support specialist here in the philippines and im thinkinh of joining my family in australia and im planning to go there to migrate as a skilled migrant,but when i check the skilled migrant list my proffesion is not listed there,can anyone help me on this. i've been there twice already and i've been working in my proffesion for a year now,and my parents and sisters are citizens.can anyone give me pointers on how to migrate to australia as a skilled worker(technical support specialist)

Answer: Be more specific about what you support. For example current fast track occupations that will get you into Australia include computer professional specialising in SAP, SIEBEL, Network Security, e-commerce or CISSP. You need to get an assessment from the Australian Computer Society that confirms you have more then 12 months experience in one of these products so you need to provide them with a work experience. These are just the skills on the independent skilled visa list. There are also state specific skilled visa lists that may have a skill that you have. There is also the regional employer sponsored visa. If you can find a support employer outside of a capital city looking for staff they could sponsor you through this visa that is designed to bring skilled staff to the smaller cities or country areas.

Question: What computer careers involve the work that a computer repair technician or technical support specialist does? i want to be able to do that kind of work with computers, but they don't necessarily pay that well (40k a yr). Are there any other computer careers that involve repair work, ect. that pay at least 10k higher yearly? Thanks! thanks anyway ppl i got some information from my dad who works in it department. he gave me some help on the issue.

Answer: Fraid not.. Deskside support is slowly being phased out (where the repair tech comes to your desk). PCs have gotten so "cheap" that it's less expensive for a company to have a few spares on hand, swap out the hard drive and poof! the user is back in business. Of course my perspective is corporate customers, I dont know what small businesses do. The real opportunity is setting up wireless networks, installing anti-virus and anti-spamware software, developing secure VPNs for mobile employees, and integrating handheld devices (Blackberry and Windows Mobile phones) into the company. The tech repair guys (unless you want to strike out on your own and target home and small business users) are low paid employees due to the commoditization of PCs. Hope that helps you.. Good Luck and HNY

Question: Anyone care to proof read my cover letter for an employment application? i know it's far from perfect but any suggestions would be greatly greatly appreciated! if you want to email me back any changes my mail is nfrank89@gmail.com here's the AD im responding to http://seattle.craigslist.org/skc/sad/11… Hello! My name is Nick Franklin and I am responding to your craigslist ad for an IT Support Specialist. The thing that really caught my eye from your ad was not the title; it was the “jack-of-all trades� statement as that is what I have always considered myself to be! Reading further only added to the excitement as line by line I read about the perfect job for me! I currently work part time for a small startup IT/Customer support business in Seattle called In City Networks, LLC. I have a great relationship with my boss and my clients but the business is on the back burner right now and we are not actively acquiring new clients so there isn’t quite enough work to pay the bills. However, I love the job. In City Networks is similar to Best Buy’s Geek Squad, we provide Hardware and software support, peripheral installation/support, we even help setup home theater systems. And all of our services are provided remotely or in person. I am also familiar with documenting my work and using that as a tool to troubleshoot future problems and keep track of steps already performed so I do not waste time and money implementing steps and procedures which have already taken place. As I said before, I am a jack-of-all trades. Not only in the IT field though, have my skills ranged from automotive repair to cooking to just about anything! I am motivated to succeed at any task that is thrown my way and I do so very thoroughly with attention to detail. Whenever I come across a problem that I cannot troubleshoot on my own I put my research skills to work. I use all tools made available to me to find the answers to any question or solve any problem I may have. I also provide excellent customer service and communication, two things I learned while working as a cashier at QFC. Throughout my educational career I have served as both a great team player and leader. As a team player I do my part to make sure all that is expected of me is organized and completed on time. As a team leader I use my communication skills to keep in touch with all group members and to motivate those who may be slacking or having trouble. I’ve covered some of my knowledge and skills but I’ll focus more on that now. Problem solving is not only a skill, but a hobby of mine. I enjoy the challenge and the praise after solving problems. I like to feel that what I do is important and helpful and this motivates me to work harder. I can see that this position is one of importance and I believe that I will perform well. I am quite familiar with traditional phone systems and less, but also familiar with VoIP systems. (Nothing a little research can’t fix!) Again, my main duty with In City Networks is to provide customer service and technical support so I am already experienced with remote and in person assistance, contract negotiation, and procedure documentation. Another thing we believe in at In City Networks is teaching our clients as we go and helping them prevent future problems. Bringing this skill to your company can definitely increase productivity over time by helping employees understand how to solve and prevent common issues. And finally, I am familiar with network devices such as AP’s and firewalls. I can easily research or be trained to use any equipment that I am not familiar with. I am currently unable to finish college due to lack of funds but still wish to begin my career. Please consider my application. If the position is no longer available then I would be interested in an internship if that is something you can offer. Anything I can do to get my foot in the door because this job seems to be exactly where to begin my career. Thank you very much for your consideration, -Nick Franklin

Answer: One thing to be careful about: you don't want to keep saying that if you don't know an answer then you will do some research. it's fine to mention it once. But don't give the impression that you only ever solve a problem by doing research. There are many skills that you have that you can apply without having to remind yourself or having to check online what other people have done. Also, there is no need for too much personal story. It's great to say that you love your current job but business is down. That's really positive and that you get on well with your current workmates. But you don't have to tell them that you can't afford to go to college right now. They can't give you a job from any sense of pity, it must be on merits of your resume and interview. You don't have to say 'please consider this application' - they will obviously consider anything that gets sent in. But I do like describing your personality and it does come through and show you in a good light. But less written would make more of a positive impact.

Question: Which traing is better CompTia or Microsoft Certification? Im not familiar with Microsoft Certifications and how valuble they are.Ive heard some people talk about how they got a job cause they had their Comptia A+ certifications. A instructor at a computer school told me most people take these classes in a group. I noticed Miccrosoft traing is also more exspensive than CompTia. Microsoft Certified Systems Administrator Microsoft Certified desktop SUpport Tech Microsoft Certified Technical support specialist So what is more valuble Microsoft training or CompTia A+ training?

Answer: For the A+ cert you need Microsofts A+ Essentials and A+ Technician. You use Microsoft Tests to get the CompTIA Certs.

Question: I got a great new job but I am so stressed is this normal? Landed a great new job but why am I so stressed out Is changing jobs always stressful? I have been going to college part time for the last three years and still have another year or two but I applied for a entry level posistion even though I didn't meet the all the requirments and didn't have any first hand experience other than coure/book work but they said you hired you will learn. I am very excited but worried also. The job is a technical support specialist for a very large hospital with great pay and benifets but I am worried that I am setting my self up for failure even though everyone in my family said I will do great and learn as I go. I explained to the director that even though I have had all the classes I have had no first hand experiance troubleshooting or working a technical help desk but he said I will get plenty of first hand experiance. I am worried that they may expect me to be more knowledgeable than I am even though I explained I haven't done anything first hand. They have a 90 day probation period and I worry that I might not make the cut in those 90 days. From the way I took it I will be just doing minor things when one of the other employees are having small probelms with pc's or printers and if it is something major the experts will handle it. I have took three years of classes and always had a 3.5 GPA or higher but I really don't feel that I have learnt anything and have forgotten a lot of what I did actually learn. Also I am really stressed about things like Insurance for the family and trying to figure out the best and most affordable health coverage because I am going to have to get a family plan from a outside source for two months. I am going to really miss some of my coworkers that I hunt and shoot with and probably won't see them much anymore. Also the building is so big I get lost in it, there are six floors and over 400 rooms that is gonna be a major change for me also. I guess I am just worrying to much and need to just be happy, also I guess its true that most you learn in college you forget , my wife says that they aren't gonna turn me loose and expect me to know everything and they will train me but I am a worryer by nature big time. Anyone else get so stressed and worrried when changing jobs?

Answer: well, it should be stressful because you're trying to make and impression on a new location! not to mention, it's a huge place! don't worry though. it will pass once you get used to your surroundings.

Question: got the job but stressed out? Landed a great new job but why am I so stressed out Is changing jobs always stressful? I have been going to college part time for the last three years and still have another year or two but I applied for a entry level posistion even though I didn't meet the all the requirments and didn't have any first hand experience other than coure/book work but they said you hired you will learn. I am very excited but worried also. The job is a technical support specialist for a very large hospital with great pay and benifets but I am worried that I am setting my self up for failure even though everyone in my family said I will do great and learn as I go. I explained to the director that even though I have had all the classes I have had no first hand experiance troubleshooting or working a technical help desk but he said I will get plenty of first hand experiance. I am worried that they may expect me to be more knowledgeable than I am even though I explained I haven't done anything first hand. They have a 90 day probation period and I worry that I might not make the cut in those 90 days. From the way I took it I will be just doing minor things when one of the other employees are having small probelms with pc's or printers and if it is something major the experts will handle it. I have took three years of classes and always had a 3.5 GPA or higher but I really don't feel that I have learnt anything and have forgotten a lot of what I did actually learn. Also I am really stressed about things like Insurance for the family and trying to figure out the best and most affordable health coverage because I am going to have to get a family plan from a outside source for two months. I am going to really miss some of my coworkers that I hunt and shoot with and probably won't see them much anymore. Also the building is so big I get lost in it, there are six floors and over 400 rooms that is gonna be a major change for me also. I guess I am just worrying to much and need to just be happy, also I guess its true that most you learn in college you forget , my wife says that they aren't gonna turn me loose and expect me to know everything and they will train me but I am a worryer by nature big time. Anyone else get so stressed and worrried when changing jobs

Answer: You now have gainful employment. Relax...twiddle your thumbs, twice...now consider what your job description is. You were NOT hired to manage the entire company...let those who were hired to help new employees do their jobs, too. Getting lost? Ask the Engineering department for the fire evacuation charts. If they do not have one, ask the Human Resourse Manager who does. If he doesn't know, call the Fire Marshall because they are in violation of a state law. Forgetful? Remember that they did not drain your brain when you 'set foot inside the door'. They never knew what you knew when you knew it; therefore, their expectations of you are still rather low...until you begin impressing them with your knowledge savvy. As far as assisting other employees, wait until you are called upon or approached about it. Stick with your job responsibilities in accordance with your written job description. No more..no less. Anything more should require a modest promotion. Anything less and you are too busy worrying about those around you (too distracted) to accomplish your work assignments. If you do not have a copy of your written job description, request one from the Human Resource Manager or your supervisor. It will provide clear understanding as to what they expect for you to do for the money agreed upon at the point of hire. Congratulations! Also, remember to always look presentation ready during the first few weeks especially. Often employers make mention of new hires and it promotes visits from parent company officials, as well as, sister companies.

Question: HOw does the Technical support specialist exam/interview goes? hope you can help me... planning to switch to tech support ccr job... pls share tips on how it works...

Answer: Well, companies vary a lot in their hiring practices, so your millage may vary significantly, however here is my experience from when I was a computer tech. 1. Expect technical questions about your areas of expertise and the areas of expertise in the job description. They will want to know that you know your stuff. 2. They will probably want to know how you deal with difficult customers. Can you keep your head when someone is screaming at you? How do you placate them? 3. Don't be surprised if they throw a logic puzzle/riddle at you. It's common practice to see how well you think on your feet. 4. The usual interview stuff - Strengths/weaknesses, are you a team player, will you work for peanuts and not complain about it, etc....

Question: looking to go to everest college in toronto for technical support specialist is it a good school to go to? was thinking about going here i am a first semester seneca student problem is it will take me 5-6 years to finish the program there and everest is only 6 1/2 months is it a good school? any online reviews of the school i could look at?

Answer: Honestly, if you want to be serious with your education, stay at Seneca or go somewhere else but stick to the same kind of college. For example : Durham College. They are real college and not a place where it takes you less than a year and you get your diploma. They train you for a specific job instead seneca will most likely give you more opportunities. But it always depends what you what to... Technical specialist for what? You should call an employer and ask them. And they have WAY TOO MANY campuses to be serious!

Question: Technical support specialist job duties? want to technical support specialist job duties in an engineering industry.

Answer: Technical support specialist has a lot to do in engineering industry, must have good inter personal and communication skills read the source that might help you out.

Question: What salary do I ask for as a Technical Support Specialist (Help Desk)? I live in New York Just graduated with a BBA (4 year school) 2 years experience with Help Desk What should my salary range be? My career adviser laughed at me when I said 45k.....she said max is 35k out of college. That beotch... Is asking 45k - 50k reasonable?

Answer: Yeah I experienced this too. I'm a graphic designer and one thing our technical and computer based skills and instructors don't tell us in school is the level we are at once we graduate. Even with the 2 years experience you are still at a junior level... and the max amount that juniors in my field make are about 40K, I assume its similar for yours also. I'd say 38-40K but make it known that you are negotiable. You don't want the fact that you are asking for too much to be the reason why they pass you up. Remember, there is always someone much better than you who may accept a job that pays what you are asking for... this is where your attitude and personality comes in. I graduated 2 years ago and it took me about 9 months to realize this. 45 - 50K isn't reasonable. Feel free to ask them how much base pay is, and if they make you an offer, its always ok to say that you have other interviews to go to this week and you'll definitely get back to them. This puts the ball in your court and forces them to either abandon the fact that they are taking advantage of you, offer you more for a quicker response, or set a deadline for you to reply.

Question: where i can find resume of technical specialist? our company needs the technical support specialist in microbiological sphere. You can contact me by e-mail info@arso77.ru

Answer: Monster. Or else try advertising the job on the most popular recruitment site in the relevant country.

Question: What is a Support Specialist? There is a retail store (Michaels) opening in my area and they are hiring for surrport specialists. Any idea what that is? It does not say technical support specialist, so I was wondering what exactly the position might be. Thanks in advance

Answer: It sounds like a retail sales position to me.

Question: what do have to be come a computer support specialist? i am a high school senior and i like working on computers and assisting others with there technical problems. so i figured i would become a computer support specialist but i need a starting point so i can get job so where should i start or do to become a computer support specialist.

Answer: You can try geek squad then look in want ads for computer office tech.

Question: What is the best book to learn about IT management? I am going to accept voluntary redundancy from my firm where I have worked for 5 years as a technical support specialist - SQL server, in the UK. I have decided that I am ambitious and am prepared to take some risk in seeing whether I can move my career forward to IT manager, then on to IT director and higher. What book(s) could I read to help me achieve this ambition? What else can I do to help achieve this objective? Do an MBA perhaps? I am a graduate from a good UK university. Thanks Thank you Dave - very helpful. Any other answers?

Answer: It depends on where you want to go in life. If you want to stay with the IT career field and move up, you have to go back to the classroom and get some "higher skills" in order to stay employed. I am speaking as a Yank, so take my advice with a grain of salt, but here in the US many of the technical support specialist have gone to the "BRIC" yard, so to speak (Brazil, India, Russia, China). The Indians and these days even the Chinese and Russians are speaking better and better English, and with the advent of the ubiquitous internet, technical jobs can be off-loaded anywhere. What can't be off-loaded, however, are the higher skilled IT management jobs that require a complex set of both soft skills (communicaton, people management, political saavy, etc) and hard technical knowledge (some of which you all ready have). I don't know about the UK, but here in the US they have not been able to outsource the IT manager, IT director and/or the CIO and CTO positions. I suspect that it is the same in the UK. So how do you move into these positions? Hard to speak about the UK, but in the US the perferred degree for these positions is a MS in Computer Infomation Systems. Seems the MBA folks are 'a dime a dozen' and a good majority of them are rather clueless about how to leverage IT within the company to give it a strategic advantage over its competitors. This is a fact which is well known in the US, and where 10 years ago the IT management staff might have MBAs, today it is no longer the case. So I would suggest that you look at a MS in Computer Information Systems or something like that. (BTW, I have a MSCIS and it resulted in a $30K annual salary increase within 3 months of my graduation - you got to like that :-). Hope this helps.

Question: Just wondered if anybody could give me some info on following jobs in british army? recovery mechanic, technical support specialist or shipwright... would like to know which one are you most likely to get posted abroad with (with the family to married quaters?) and could you give me some ideas of places we would be based at with each of these?

Answer: go on this website should have all the info http://www.armyjobs.mod.uk/Pages/HomePage.aspx

Question: Does anyone have a telephone number for Norton Anti virus? I had it lost my phone so the phone number is gone. I have tried the on line support & failed so I need to speak directly with a technical support specialist. Thanks, Mary

Answer: Norten Anti-virus Computer Protection Company please copy and Pace this link in to your browser http://www.symantec.com/norton/products/overview.jsp?pcid=mp&pvid=nav2008 Norton AntiVirus 2004 Company info Symantec Corporation Corporate address 20330 Stevens Creek Blvd Cupertino, CA 95014 Main phone no. 1-408-517-8000 Web site address http://www.symantec.com Tech support URL Symantec tech support page

Question: Should i go to a technical school or a community college? I'm going to be a senior next year, and i still havent found a good school yet!!!!!! nor if the careers im choosing is the right choice? First i wanted to be in video game design, but i not great with art. 2nd i wanted to be journalist, but i dont even have any talent for it, i suck at writing 3rd: I wanted to be a tech suppot specialist, to work for windows or microsoft or soemthing. people say im good with computers, But im not sure if im good, i go to a computer club, and everyone there is always better than me! I plan to be techicnal support specialist, but im very shy on the phone. According to ASVAB, i could do great in this career. I want to kno, is it better to go to a tech school or a community college? Do tech schools offer degrees, Is it harder to get accepted at a tech school or a community college. I want to being in 4 yrs, but they'll never accept me cause my grades suck, they want perfect students!

Answer: I suggest the Air Force. They will pay you to learn instead you building up student loans. 4 years of college = 1 degree with NO experience 4 years of Air Force = 1 degree with +3 years experience I have 8 months of school, 3 years experience, and NO college and I'm making +$20/hr.

Question: Cisco career or electrical power engineering ? Hello , I'm an electrical power engineer , I switched career last year currently working for Orange Business Services ( France Telecom company ) as a technical support specialist. I'm a CCNA certified . I'm offered to move to project management within the electrical power field ( Schneider electric ) . Confused about the move , I do like the PM field , but don't know which is a better career Appreciate you answer"

Answer: Project management is a new area for some companies. If you are the PM for a electrical engineering, or some area of engineering, that career move could be a great idea. check out the salaries, Make a two column list and say what you like about each then a new list of what do you do not like. then make your decision.

Question: Anyone work for Comcast? I got a call for a Technical Support Specialist position. Has anyone ever worked for Comcast & knows what exactly the job is& how is the pay? I go next week for testing. Also is the test the same no matter what position you applied for & what exactly is on the test?

Answer: http://www.comcast.com and can go under 'about' and then click 'careers'. Type the title into search. For general career info: http://www.bls.gov/oco and type into search 'computer support specialists and systems administrators' or such.

Question: I'm graduating high school next year. is it better to go to a community college or a technical school? I'm gunna be a tech support specialist. and the type of people who builds computers. and i wanna work for microsoft. Do they offer degrees in technical schools? Which cost less?College or Tech? Is it better to earn a degree or a caertificate? Is it better to go to a community college or a tech school? Why?

Answer: Although you are not thinking about a four-year degree at the moment, you may change your mind later. So, as you consider schools and options, it is important to ask whether the credits you earn would be accepted by another institution if you were to transfer later. Many tech school programs do not have transferable credits. If you were still not sure from the answer you got at that school, call a nearby university, tell them you are enrolling at XYZ school and ask if the credits would transfer to their school. If they will accept them, probably most other four year schools would as well.

Question: best way to obtain a career in computer networking or computer support specialist? i was enrolled at a 4 year university. i was there a year and a half and this semester i took off to find my passion. i've concluded that i really like computers. and i had a good set up at the university i was at( university of west georgia) but i don't want to obtain a bachelor degree in computer science. i already have 20,000 dollars in loan. and i'm trying to keep those to a minumum. does anybody know the best way to reach my goals in georgia. online colleges seem to cost an arm and a leg. all georgia really seem to offer me are technical schools and none seem to close to my location, monroe, georgia. is technical school the best way to go? any information is helpful! i'm currently working so i'm trying to stay kind of close to my job. i heard ITT tech was expensive i really need answers

Answer: ITT Technical Institute has 3 different campuses in Georgia that you may be interested in ... Click here for brochure... http://littlurl.com/812fm

Question: new TSS job need tips and motivation? I have been going to college part time for the last three years and still have another year or two but I applied for a entry level posistion even though I didn't meet the all the requirments and didn't have any first hand experience other than coure/book work but they said you hired . I am very excited but worried and stressed also. The job is a technical support specialist for a very large hospital with great pay and benifets but I am worried that I am setting my self up for failure even though everyone in my family said I will do great and learn as I go. I explained to the director that even though I have had all the classes I have had no first hand experiance troubleshooting or working a technical help desk . I am worried that they may expect me to be more knowledgeable than I am even though I explained I haven't done anything first hand. Also most of the stuff that I have learnt in school I have forgotten or never really learned. Anyone have any tips for this line of work?

Answer: I've been doing support for close to 20 years now, learn to take very good notes. Refine you notes after you've fixed a problem. What you will find in most companies, end users typically are running the same application set and run into the same problem. The first time you fix an issue it might take you say 4 hours. What most IT folks want to see is the 2nd time, 3rd time around that number comes way down. Keep your notes up to date and learn to various resources, not just google. Most of the problems your going to see in the coming months, someone else has already seen it and fixed it. Don't wait hours spinning your wheels working on a problem, ask for help early. Don't worry, about it. I have not seen one IT person who was not willing to help someone else, but you have to ask. In fact, I just spent the 15 hours trying to fix a DST issue on an application only to narrow it down to a problem with another application in the same suite. Still took the developer 7 days to fix it. Good luck.

Question: Four year college vs tech school for computer career? Ok I wanna go get a career in computers as either a technical support specialist or a computer systems administrator. I was thinking about going to a four year college, but going to a technical school caught my mind (*mainly since i won't have to deal w. the english, math, ect. for college). My questions are as following: * What do companies prefer more, an employee that went to a four year college or one that went to a technical school? * Which job is better if I wanna be able to do clean out computers of viruses and other malware, install software, and put in/replace hardware, ect? From what I looked up it looked like a technical support specialist and computer systems administrator each covered at least a fair deal of these....but please correct me if i'm wrong. The more detail in the answer the better pplz. Thanks in advance! Edit: I am pretty sure I know what field I wanna be in....... Also the fields I am describing don't necessarily have really complicated math. Most math I do well in. Edit2: I never said i wanted to be a computer engineer.......this is what I want to do....regardless of what "level" it may be...... Edit3: There are PLENTY of companies out there that fix computers and do maintenence...so don't gimme comments saying they don't exist for that....lol...

Answer: Well, I guess the question is do you want to be a technical support specialist for the rest of your career? Most of the technical schools will teach you a "trade", in this case, a computer system technician, but a 4 year degree should provide you a framework for "how to think and learn". Generally speaking, if you aspire to be more than just a technical support specialist, and move up to systems administrator, project specialist, and IT manager, etc., you'll need that 4 year degree. In short, go for the college degree to give yourself the ability to do more (hence, earn more). Good luck!

Question: Four year college vs tech school for a computer career ? Ok I wanna go get a career in computers as either a technical support specialist or a computer systems administrator. I was thinking about going to a four year college, but going to a technical school caught my mind (*mainly since i won't have to deal w. the english, math, ect. for college). My questions are as following: * What do companies prefer more, an employee that went to a four year college or one that went to a technical school? * Which job is better if I wanna be able to do clean out computers of viruses and other malware, install software, and put in/replace hardware, ect? From what I looked up it looked like a technical support specialist and computer systems administrator each covered at least a fair deal of these....but please correct me if i'm wrong. The more detail in the answer the better pplz. Thanks in advance!

Answer: Honestly i know little about computers but ill give you this advice. You should go to a four year school for the degree and the college experience. With the degree you'll have so many more options available to you and be much more marketable to future employers, especially if you major in Computer Science or something like that. You can always get computer certifications later too if you want.

Question: I have an MCSE (2003): Security cert with 5 years experience as a tech. What salary should I ask for in DFW? First, I am 27 years old who is seeking employment within Dallas/Fort Worth. I have worked in civic government as a Technical support specialist, and in my job for the past 5 years I have repaired computer hardware and software problems, diagnosed and repaired network problems, repaired printers, and I have done minimal work with MS 2003 servers. I have also scripted using batch files to automate installs and basic daily office tasks. Outside of work, I have taken 14 hours in college working in a mock server 2003 environment where I made the dean’s list. I am also a frequently support Linux problems through online threads (mostly intermediary Linux support). And lastly, I am an excellent technical writer. Thanks in advance for your knowledge and input.

Answer: why not you send 'em the resume or CV immediately?If you were the native in america,you should get the notice from 'em while they would need someone for that story. And you were a oversea worker,you would get nothing maybe. Because I have tried to do that.Finally,the outcome is failed. you see what the following linkage can do.Sometimes,it would help you out. Hope you can get a proper job with your desire.Good luck!!

Question: What computer career is best for me? ok I am having trouble figuring out what computer field is best for me? Here's what i'd like to do: - computer repair (hardware repair, replacement, installation, and software install/useage, ect) similar to that of a technical support specialist/computer repair specialist - networking - problem solving/diagnostic work (cleaning out viruses, finding out why something isn't working, ect.) - security (making sure systems are secure, ect) Personally I like repairing computers and the problem solving...but i didn't like the sound of a computer repair specialist or comp. technician due to the low salary compared to other computer careers. I wasn't sure if an IT specialist would exactly cover the majority of this. Plz help me!! What computer career would be good for me!

Answer: IT specialist maybe would be good. Large companies have labs and need lab managers who do all the work you describe (think about managing 1000 computers :)) I know my company pays Lab Managers pretty well since labs are vital to the productivity of the staff.

Question: What field in computers is best for me? ok I am having trouble figuring out what computer field is best for me? Here's what i'd like to do: - computer repair (hardware repair, replacement, installation, and software install/useage, ect) similar to that of a technical support specialist/computer repair specialist - networking - problem solving/diagnostic work (cleaning out viruses, finding out why something isn't working, ect.) - security (making sure systems are secure, ect) Personally I like repairing computers and the problem solving...but i didn't like the sound of a computer repair specialist or comp. technician due to the low salary compared to other computer careers. I wasn't sure if an IT specialist would exactly cover the majority of this. Plz help me!! What computer career would be good for me!

Answer: Doing what you like is important as long as it doesn't get stale and helps you achieve what you need financially. The status thing (title) really is only important on your resume in my opinion. Problem solving/diagnostic work could be good because new and unqiue situations always arise that requires broader on-going education (read opportunity). Also pretty gratifying. AND usually you get to know more people this way and that can lead to better networking (interpersonal) which is usually politically GOOD and can open doors for you. The idea about becoming an architect is really the most profitable though.

Question: What's your area of expertise if you are in IT field? It seem like employers are wanting to fill multiple positions in IT field. That seems to be the trend in all sectors of IT. It's most realistic to gain expertise in one or two areas, and employers seemed have been pleased with that back in 90s, but that is not the way it is now in 21st century. You always have to constantly be a student in this field. Am I the only one feeling like this or is there a way to deal with it without quitting my technical support specialist job? I disagree that universities/colleges or even tech schools are producing more versatile employees these days. Those 4 year school of high learnings are dinosaurs. They don't really teach you skills that are actually used in real world. For example, when you get in the field, you will encounter software or systems that you've never heard of while in school. From employers' point of view, the current trend does make sense, and maybe for people who started with computers when they were in the age of maybe 7 to 13.

Answer: You will always be learning new things in this field. Get used to it. Having a 4 college degree is still valued by employers because it tells the employer that you are teachable and will follow through and complete what you start. The information you learn in school is secondary to that. They figure if you are teachable now they will teach you what they think you need to know. When employers look for potential employees one of the first cuts they maker is if the person has a degree. If you have a degree you go on to the next stage. The rest of the folks have their resumes put in the trash can. Some companies, including the one I work for, actually base their pay scale on if you have a degree of not. The same job done by two different people one with a degree and one without gets paid differently.

Question: Questions about Narcolepsy. Please read? Hello, my husband, Joe, has been experiencing several symptoms of narcolepsy ( sudden loss of muscle control, sleepiness during the day, sleep paralysis, physical signs of rapid entry into REM sleep, etc...). He has a doctors appointment later on today and he doesn't want to tell his doctor about the loss of muscle control because he's afraid of losing his drivers license. We are a one car family, but I'm a stay at home mom, so that isn't that big of a deal even though he thinks it is. He says that driving to work is his alone time before and after work. He also said that he doesn't want anyone to know about his symptoms. I don't know if he is afraid he would get fired from work ( he works as a technical support specialist and talks on the phone all day), or if he's just afraid of the social stigma. He's just one of those headstrong people that doesn't want to rely on anyone and is afraid of not being able to provide for his family. Does anyone know any positive outcomes of treating symptoms of narcolepsy? Does your license get restricted (we live in tx if that matters)? Anyone have any advice, or know what I can tell my husband?

Answer: I tried to find a definitive answer for you, but the Texas DOT website says that it will consider this on a case-by-case basis. There is a medical board that your husband's physician could help you contact. Certain laws may apply to workers who have medical conditions, such as narcolepsy. These laws include the: - Americans with Disabilities Act (ADA). This law requires employers to reasonably accommodate the needs of their workers who have disabilities. This includes people who have narcolepsy. For example, employers may allow workers to take short naps during the workday or adjust work schedules to avoid sleepy periods. - Family and Medical Leave Act. This law requires employers who have 50 or more employees to provide unpaid leave to employees with an illness, such as narcolepsy. It also gives leave to family members who need time to care for a close relative who has a serious illness. - Social Security Disability Insurance or Supplemental Security Income programs. These programs may offer financial help if you can't work because of your narcolepsy.

Question: What is CADDS/DDMS? Product Support Technical Specialist/Avionics - Utilizing CADDS DDMS to incoprorate aircraft services bulletin changes into wiring diagrams

Answer: CADD =CAD = Computer Aided Design. It's the use of a wide range of computer-based tools that assist engineers, architects and other design professionals in their design activities. DDMS = Defense Discovery Metadata Specification (DDMS or DoD Discovery Metadata Specification). DDMS defines discovery metadata elements for resources posted to community and organizational shared spaces. Sometimes (incorrectly) referred to as DoD Discovery Metadata Standard.

Question: Which is better? I have earned my degree up to the third year of Bachelor of Science in Nursing.. Right now, i'm out of school and is working as a Technical Support in an IT Center.. this is my second time to work as one... This means that i have stopped studying twice in 3 years.. I'm planning to enroll in a technical course . Will it work if i stil pursue Nursing even though i'm already kind of frustrated with it? or is it better if i enroll an IT course and then work on improving my job as a Technical Specialist? I enjoy working here and i need to resign from work if i pursue nursing.. i want to be able to see what is the best one for me... please help... thanks

Answer: I'm quite familiar with both trades. Many people get a degree in the medical field but then end up doing something completely different so don't despair! You said you are frustrated with pursuing your nursing degree why is that? Money? Time? Truly, if your just tired of dealing with the hours of studying and living on a tight budget...stop to remind yourself that this is all temporary and lead to something more substantial in the end. Nursing is more people oriented day in and day out where IT jobs require more analytical skills with less in person interaction. (Not that you don't need anaylitical skills as a nurse) If your not the social type of person and get drained after talking /being around people all day then I would say...nursing probably isn't your thing. If you love to problem solving on the technical side of things and deal with computers and less with people then I would lean more towards the IT field. If you have good people skills (soft skills) then it's plus in the IT industry as many guys are techy but lack those traits. Just a side note...Soft skilled+good problem solving technical experience =possible grooming for management down the road. You need to ask yourself, what am I passionate about? What are my long term goals? What is in demand as far as jobs go? How can I keep myself marketable if I decide to get into the IT industry. IT tech support is a job that doesn't require a degree, however if you want to pursue say becoming a computer security analyst than I would say that most companies require at least a bachelor degree or 10 years experience depending on the area you want to specialize in. You want to make yourself marketable so that you stand out from the rest. Either way, if you want to specialize in the IT industry as a professional you will need a degree in order to be competitive. It's never too late to turn back and adjust your degree accordingly. In fact, some IT companies will reimburse you for your college education while you work for them. Hope this helps! I would like to leave you with a verse that I find encouraging, "In his heart a man plans his coarse, but the Lord determines his steps." Proverbs 16:9 Please feel free to email me if you have any questions about the technical work or medical. God Bless you!

Question: Why does my Computer crash while playing World of Warcraft? I've been researching this problem for a little over a year. I'm above Recommended Requirements for WoW. I have an Nvidia Geforce 6800 Video Card and 1024 MB of Ram, Also 60GB of free Hard Drive space. I noticed everyone has about the same problem (CPU Cooling, Not enough Memory etc.) I've had my Hard Drive open with another fan blowing on my Motherboard, doesn't seem to be the problem, I still crash. After following the technical Support for WoW, my results either became having it not crash for a couple days, or not fixing it at all, I repeated the steps, all seemed to be ineffective. I still couldn't see why it was still crashing. I also bought multiple Anti-Virus/Spyware Programs. They scanned some problems and I deleted them, next time I scan, they come back. I'm not sure if that would be the problem, but I already took my computer to a Computer Specialist and all he said was my computer may be overheating, which I already noticed wasn't the problem, Professional Adivce Please.

Answer: I had an issue with FFXI when I played it about 5 years ago that it would actually shut down my computer and restart. Took me a month to figure it out, but it was acutally Windows Updates that did it. Only install the recommended, any optional updates can screw with your computer's software.

Question: iam too intrested in vehicle altaration who can help me ? i want to get ideas and technical support from one who have the good knowledge in vehicle altaration. i am a elv specialist engineer worked in abu dhabi.

Answer: what do you really mean by vehicle altaration pls expand your question.

Question: Are you experienced with salaries in the medical office field? How much am I worth? See Details.? I am not currently in the medical field. I have 2 vocational certificates, one in Computer Networking, and the other in Business Office Administration. I have over 5 years experience in general office management, marketing, and information technology. I have been offered a position with a small medical practice (one doc, one office manager - 2 total people) and would like to know what kind of salary I can reasonably expect. The doctor is a specialist and has a website. My responsibilities would be to manage the website / web store, manage all aspects of I.T. for the small office, administer electronic health records system, provide general technical support and support to clinic staff, develop marketing materials, promote the website, etc. I feel that the appropriate salary would be in the 65k-95k range as a minimum based on the technical nature. I am curious what you think he'll offer based on the small size of the practice? The doc is always trying to save a buck. A little additional information. I never completed a degree as I went straight into the workforce as a systems analyst. Then I advanced into management. I have several technical certifications and I run a small business in my off time doing I.T. work. The doc is one of my clients who I give a special deal of $20/hr to with a 10 hr cap. He is a good client with regular business so he gets the special price, normally i charge $50/hr. He wants me to accept the job described and i would be willing to take a cut from what i could make with my own business full time just for the stability factor. I know he must expect to pay more than the $20/hr $41,600 yr if he wants me to give up other business to work for him directly. I know my salary according to salary.com should be in the above range. I just don't think the doc is doing well enough to pay what im really worth. My question was more - what do you think he can afford to pay based on the office size?

Answer: LOL - You are not going to get that salary without a degree.

Question: *NOTIFICATION OF YAHOO MESSENGER* Yahoo Messenger is Down at the moment? *NOTIFICATION OF YAHOO MESSENGER* YAHOO MESSENGER IS DOWN AT THE MOMENT Yahoo Technical Specialist are looking into the situation and working on it to get it back on track to serve you better. Thank you for your patience and kind understanding. Thank you for your support in using Yahoo Messenger. Yahoo appreciates you. Thank you.

Answer: Mine has been down all day....

Question: What is the difference? what is the different in a computer network specialist and a computer networking support specialist? Im trying to attend this technical school so im reading more up on what they are offering, and what do they make i heard they can make 75,000 a year with a degree and years of experience

Answer: My best guess would be that a computer network specialist actually designs and builds networks. The support specialist is the person that diagnoses and fixes various problems that occur on the network. They would require a different set of skills and a different level of expertise. Generally a support person would make less because they do not require the knowledge to create new networks.

Question: Is this a Good Career for Me?Please Answer? Technical college Programs of study: Computer Support Specialist Web Site Design Networking Specialists Which career will earn more money And this is without transferring to a University Is this a Good Idea?

Answer: Networking Specialist and Web Site Design will probably be the higher paying jobs, in that order. Computer Support Specialist would pay well too but might be stressful and mostly people complaining to you that something is wrong with their computer. Use www.salary.com to determine pay for those fields in the area you live in. Pay depends on location too and this website has very good information. Ask the school you are considering what their job placement rate is. Meaning of the number of students that graduate from these programs, how many of them find jobs when the complete the program. This is the only way to know if a shorter study program is going to pay off without having to transfer. The job market is rough right now and you will be competing against four year students also. You might want to consider Community College instead so you can transfer your credits to a four year college if you change your mind later.

Question: Resolution Problem and World of Warcraft crashing problem if you can fix that too.? It seems when I play games with a 800x600 resolution or lower, my monitor say "Out of Range". I tried using another monitor and it said "Out of Range" also. I used to be able to play games the supported low resolutions only, and now something has caused my computer to say that. The other problem I had was related to World of Warcraft, affects some other games too. If you checked out my earlier question about why WoW was crashing, then you probably can give me some more advice. I hve an Nvidia Geforce 6800 Video Card,1024+ MB of Ram and 60GB of Hard Drive space. I have checked out all the answers for tthis problem and either it helped my computer a little, or it did nothing. A computer specialist couldn't even figure why it was crashing, all he said was it was overheating, which I already tried opening my HD case and putting another fan on my Motherboard. Didn't work. I followed all the steps on the WoW Technical Support page and that didn't work either, Professional Advice Please.

Answer: You need at least a gig of ram to run WOW anymore - that is probably why it is crashing,

Question: do i really have a self inflated ego? so im doin co op as an I.T, and i have to do weekly reports and one of the questions is 5 skills that i could learn, i wrote down that im happy with what i know for this position (because im doing it as customer service, hardware and technical support) and this is what he sent me, him "You reports are lacking in several areas. Firstly, you said that you are satisfied with what you already know and are unwilling to ask about new job skills required for the field. I feel Sir, that this is lack of abition and motivation and probably a self inflated ego. I am willing to debate that you do not have all the skills required to perform computer repairs and networking that these men and women have. I fail to see how you seem to have the necessary skills without any formal education and yet people working in this department require a minimum of one year of full college at $20,000. I would like to get Bryan and Paul's comments on your reports. It would be interesting to have their input as you feel that your skill level is sufficient and they work with you daily." and then i responded with "I believe that you have a miss understanding of what I do here exactly, I don't control the networks like people who are network specialist although I have learned a great deal about networking from them, such as mapping network drivers, I do more of a customer service, hardware and technical support, and not data base, computer networking etc. like your assuming that I'm doing, I have taken courses in computer engineering and programming for about a year, which is repairing computers, troubleshooting, programming and building your own computers which is what I do at this work place." so my question is am i at fault or is he?

Answer: This is just my opinion, but I'd say that regardless of what you think of your own abilities, writing that you're happy with what you know is probably not the correct answer to "5 skills that you could learn." It's kind of like the interview question "Name your greatest weakness" in that it's probably better to give a "politically correct answer".

Question: Hard disk repair and recovery.? After a lot of unanswered questions and deliberations, it is becoming apparent to me that I have messed up my hard disk to the extent that my operating system (Windows 7) will no longer allow me to install new software. Added to that it won't even allow me to completely uninstall software that is already on the hard disk. There is a file or files missing that are needed to carry out these operations. Goodness only knows what else is missing. I have had nothing but problems since I bought this computer in February of this year. It started off with printing problems which still aren't resolved. It has culminated in me not being able to run the latest package I have bought which I wanted to transfer VHS to DVD. Not only is this stuff not running, but it has prevented other stuff from operating too, like my ability to receive digital TV and radio. All of these commercially available packages seem to lack the support I need. I am coming to the conclusion that I will have to take my computer into a specialist to sort it all out. I suspect they will have to reinstall the operating system to ensure that all of the files are back in place. The software packaged with the other stuff I have bought has seemingly corrupted certain files and I have no idea how to address the problems on my own. I am extremely disappointed in the company calling itself ArcSoft. I have made several polite attempts to contact them through their technical support site but they are ignoring me, even though the 12 month license has over 11 months to run. Trouble is they are in the USA. Microsoft have been of no help, Dell have been useless, the various forums have come up with nothing workable. I have tried system restore but that hasn't solved it. In fact I recall actually creating my own restore points so that I would avoid all this heartache, thinking that there may well be a possibility that I will need to step back, but for some reason or another the system overwrites these restore points as it updates other software, so my restore points have gone. My question is: If I do go ahead and allow my operating system to be reinstalled with all the drivers, (I know from reading the blurb that all data will be lost), is there anyway I can save all of the files I have created en bloc, (i.e. Word, Excel, photos, etc), and can I keep all of the emails and addresses that I have in Outlook. Also can I preserve my favourites that I need to link to on the internet. I know I can go a long way to this by saving all of my files to flash drives but I don't know what I can do about the emails and addresses in Outlook and the Favourites. Can these be backed up and placed back when the installation is complete?

Answer: Yes, saving everything to an external drive would be your best bet. You can even save your favorites and Outlook email addresses. The best thing to do would be to do a Google search for 'Where does Firefox, Internet Explorer (whatever you are using) save it's favorites?'. Then, copy that file to your hard drive. Also search for 'Where does Outlook save it's email addresses?' or something to that degree. I believe there's also an N2K file or something like that that you'll want to save. It won't hurt to simply copy your entire Outlook folder under your profile to your external drive. This is located in something like C:\Users\YourName\Application maybe? Unsure with Windows 7 but you'll probably have to select to view hidden folders first, which is a pain in Windows 7 and something you'll need to search for on Google again.

Question: How exactly is this an example of EPA "suppression" or "censorship"? Here is the course of events in the supposed EPA "suppression" story. 1) The EPA wrote Draft Technical Support Documents for Endangerment Analysis for Greenhouse Gas Emissions under the Clean Air 2) An EPA economist (Carlin) submitted comments on this internal report. 3) Most of his report was plagiarized from an attack on the EPA published last November in climate science disinformation specialist Pat Michaels’ World Climate Report. 4) Even though as an economist, Carlin was not qualified to comment on the EPA Endangerment Analysis on Greenhouse Gases, his manager indulged him and allowed him on agency time to draft up a set of comments. 5) The EPA decided there was no original research in Carlin's comments, that they did not merit changing the report, disregarded the comments and moved on. It's not the least bit uncommon for internal comments not to be incorporated into a federal agency report, especially if they're unsolicited, written by a non-expert, and contain no new content. So where exactly is the "suppression" and "censorship" in this story? Yes, Carlin has a BS in physics and thus has some science background. However, this does not qualify him to dispute the EPA report in question.

Answer: Google Carlin EPA and look at the sources that come up. This is a overblown story fluffed up to promote queasy entities, and probably nothing more. That the skeptics and non-believers latch on to this is no surprise. The "story" is a perfect example of how willing that crowd is to grasp at straws. Politicians needing a platform offer a sound bite or two, try to sound properly indignant and proceed to ride the coattails of the "story" keep it afloat -- for a while. It's a cool shell game, eh? My guess is he may have an agenda and that he enjoys a position that allows him to promote that agenda. In looking for an interview that allowed me to gather insight, I did find the suppression story covered by a legitimate source, CBS. In the interview it appears that there were politics involved and Carlin was caught up in the crossfire. But digging further still, it appears that Carlin believes in global warming. From the first link below: "This Article concludes that the most effective and efficient solution would be to use a concept long proven by nature to reduce the radiation reaching the earth by adding particles optimized for this purpose to the stratosphere to scatter a small portion of the incoming sunlight back into space, as well as to undertake a new effort to better understand and reduce ocean acidification. Current temperature change goals could be quickly achieved by stratospheric scattering at a very modest cost without the need for costly adaptation, human lifestyle changes, or the general public’s active cooperation, all required by rigorous emission controls. Although stratospheric scattering would not reduce ocean acidification, for which several remedies are explored in this Article, it appears to be the most effective and efficient first step toward global climate change control." So the fact that a few profiteers are trying to put this guys report up on a pedestal is just bizarre, in my opinion. You could always email Carlin and ask him what all the fuss is about. I found his email during my search but did not include it here for obvious reasons. But Dana, do note that Carlin does have a B.S. in Physics from Cal Tech. So at least he does have some background in science.

Question: With my profile, would i be able to get an Accounting entry level job? Am planning to hop into a new industry\profession and i'm in need of some advice. My Profile : Bsc Hons Computing ACCA (in progress - 9 more papers to go) 2 yrs Technical Specialist in a US IT mnc company 1 1/2 yrs Info Security Officer (IT Governance) in a US Bank Currently in a Swiss bank doing IT support job while studying part time towards getting an ACCA qualification. Completed F1 - F3 paper and i'm wondering with the experience \ exposure i have in previous employment will i be able to get a job in the accounting line ? Most of the openings i come across requires prerequisites \ experience in accounting.. which some how really discouraging. So it would be great if someone can advice me whether with my profile, will i be able to get myself an accounting job ? Thanks lots.

Answer: Most definately. Good luck to you!